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Subservicing That Sets the New Standard

See what ServiceMac co-founder, Bob Caruso, has to say about servicing strategies in a heightened compliance environment.  Read the full MBA NewsLink article here.
Subservicing Transparency Supported by Superior Technology

ServiceMac® is a customer-centric company founded in 2017. Providing unmatched technology, customization of services, and superior customer support for both you and the borrower, we have become one of the fastest growing subservicers in the United States.


Technology that Drives Subservicing Innovation

Since existing technology lacked the functionality needed to meet current market needs, we built it. Our proprietary workflow platform has 1600+ regulatory and quality rules we check every loan against every day to ensure we’re delivering exceptional service to customers and remaining compliant.


Unmatched Customer Service that Improves Experience

When customers call, our U.S.-based customer service team is there to answer. The highly capable, well-trained team communicates real answers in a way customers can understand delivering unmatched customer service.


Transparency that Instills Confidence

A by-product of our technology is a database with 15,000+ loan-level data elements including all customer interactions. Clients have access to our real-time data to drive confidence their customers are receiving the level of service they deserve.


Technology that Protects Clients

Staying true to our commitment to perform at unprecedented levels and remain in compliance, we developed mock audit capabilities which mimic parts of regulatory and agency audit criteria and helps servicers monitor how they will perform during an audit.



Superior Customer Service & Unprecedented Execution

ServiceMac is the fastest growing subservicer and we continue to carry on our commitment to set new standards in the industry. Built with the future in mind – scalable technology that focuses on improving the servicing workflow – we are committed to our investment in technology enhancement, transparency and compliance to deliver first-rate service to your customers.

Learn more about how ServiceMac is revolutionizing the subservicing industry.

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